Print on MacOS or Windows: Difference between revisions
| (65 intermediate revisions by 6 users not shown) | |||
| Line 1: | Line 1: | ||
{{ | {{AboxNew | ||
| name = Print on MacOS or Windows | |||
| learning = | |||
| instruction = | |||
| community = | |||
| summ = Print to RCS-managed copiers and printers | |||
| maintained = RS | |||
| year = 2024-2025 | |||
}} | |||
__TOC__ | |||
Direct Wireless Printing allows printing from our wireless network to RCS-managed printers. It requires the user to configure the printer on their laptop. | Direct Wireless Printing allows printing from our wireless network to RCS-managed printers. It requires the user to configure the printer on their laptop. | ||
'''Note: | '''Note: If you are in our Employee laptop program and have a Mac, [[Enroll in Self Service|you should use Self Service to install your printers]].''' | ||
== What is Direct Wireless Printing? And where is it available? == | == What is Direct Wireless Printing? And where is it available? == | ||
Direct Wireless Printing is a service that allows you to print to RCS printers with a one time setup for the printer on your laptop. This service is | Direct Wireless Printing is a service that allows you to print to RCS printers with a one time setup for the printer on your laptop. This service is available to folks connected to RCS-Community. | ||
The initial setup process is a little cumbersome, and there's no way we can simplify it. However, | The initial setup process is a little cumbersome, and there's no way we can simplify it. However, once you set up your printers you'll find the printing process on a laptop much more manageable. | ||
If this sounds too complex, you may be interested in our [[WebPrint]] service, which is easier to setup and use, but less powerful. | If this sounds too complex, you may be interested in our [[Print over the Web|WebPrint]] service, which is easier to setup and use, but less powerful. | ||
== | === On macOS (with drivers)=== | ||
If you are in our Employee and have a Mac, [[Self_Service_-_JAMF_Software|you should use Self Service to install your printers]]. | |||
= | <ol> | ||
<li>Go to the Apple Menu and select '''System Preferences''' <br><br>[[image:SystemPrefsSelect.jpg|thumbnail]] <br clear="all"> | |||
<li>Select '''Print and Scan''' <br><br>[[image:PrintAndScan.jpg|thumbnail|200px]] <br clear="all"> | |||
<li>Click on the + to add a printer <br><br>[[image:UsePlusToAdd.jpg|thumbnail|thumbnail|400px]] <br clear="all"> | |||
'''Note''': Your printer list will not look exactly like the above.<br> | |||
'''Note''': If the + button is greyed out you need to click the '''lock''' icon in the bottom left and enter an admin username and password. | |||
<li>Do you see the '''Advanced''' gear at the top of the '''Add''' window? It looks like this: [[image:AdvancedGear.png]] If not, follow the next two steps; if so, skip ahead to step 5 | |||
<li> | |||
''' | |||
''' | |||
<ol> | <ol> | ||
<li>Right click on the toolbar and select Customize Toolbar | <li>Right click on the toolbar and select '''Customize Toolbar''' <br><br>[[image:AltClickMenuPrintAndFax.jpg|thumbnail]] <br clear="all"> | ||
<li>Drag | <li>Drag '''Advanced''' to the toolbar, then click '''Done''' <br><br>[[image:PrintAndFaxToolbar.jpg|thumbnail|400px]] <br clear="all"> | ||
<li>Click the | <li>Click the '''Advanced''' gear. Wait a few moments while it searches for printers.</li> | ||
<li>Click on Type and select | <li>Click on '''Type''' and select '''Windows printer via spools''' <br><br>[[image:SelectPrinterType.jpg|thumbnail]] <br clear="all"> | ||
<li>In the URL box, leave smb:// and for</li> | <li>In the URL box, leave smb:// and for</li> | ||
* On either campus type "rcs-print.riverdale.edu/type_the_printer_name_here" so it looks exactly like the picture below. | * On either campus type "rcs-print.riverdale.edu/type_the_printer_name_here" so it looks exactly like the picture below. | ||
| Line 36: | Line 44: | ||
* '''Format really matters!!'''<br><br> | * '''Format really matters!!'''<br><br> | ||
For RIVER printer names, click [[ | For RIVER printer names, click [[Print#Printers_Available_at_the_River|here]].<br><br> | ||
For HILL printer names, you may need to go to [[Print over the Web|Web Print]] at http://print.riverdale.edu to get the printer name. Click on "Web Print", and then choose "Submit a job".<br><br> | For HILL printer names, you may need to go to [[Print over the Web|Web Print]] at http://print.riverdale.edu to get the printer name. Click on "Web Print", and then choose "Submit a job".<br><br> | ||
<li>Then give the printer a name you know it by and its location. Set the driver to Generic Postscript Printer and click Add. <br><br>[[image:URLNameLocation.jpg]]<br | <li>Then give the printer a name you know it by and its location. Set the driver to '''Generic Postscript Printer''' and click Add. <br><br>[[image:URLNameLocation.jpg|thumbnail|400px]] <br clear="all"> | ||
<li>The system will display the setting up printer box. It may take over a minute for this process to complete. If the printer you selected has a duplexer you can select it here.<br><br>[[image:SettingUpPrinter.jpg]]<br | <li>The system will display the setting up printer box. It may take over a minute for this process to complete. If the printer you selected has a duplexer you can select it here.<br><br>[[image:SettingUpPrinter.jpg|thumbnail|400px]] <br clear="all"> | ||
<li>Now print something! | <li>Now print something! Select the printer you just added in the drop down box. <br><br>[[File:SystemPrintDialog.jpg|thumbnail|400px]] <br clear="all"> | ||
<li>After you press the print button another box will pop up. Enter your domain credentials in the format shown | <li>After you press the print button another box will pop up. Enter your domain credentials in the format shown: '''riverdale\yourusername'''. You must use the backslash. It's the one under the delete key on the keyboard. If you want the system to remember your password, check the box. <br><br>[[File:PrintAuthBox.jpg|thumbnail|400px]] <br clear="all"> | ||
<li>A small number of our users require the [[PaperCut Client Application]] to be running in order to print. If you received an email indicating that you were one of these lucky people, please follow our [[PaperCut Client Application|installation guide]].</li> | <li>A small number of our users require the [[Install the PaperCut Client Application?|PaperCut Client Application]] to be running in order to print. If you received an email indicating that you were one of these lucky people, please follow our [[Install the PaperCut Client Application?|installation guide]].</li> | ||
</li> | |||
</ol> | </ol> | ||
=== On Windows | === On Windows 11 === | ||
# | # Search the word "print", then select '''Printers & scanners'''. | ||
# Click on '''Add Device''' | |||
# | # Wait ~5 seconds, then click '''Add manually''' | ||
# Select the second radio button: '''Select a shared printer by name''' | |||
# Click on '''Browse'''. A new window will appear. | |||
# In the bottom text field for printer, type '''\\carbon.riverdale.edu'' and hit '''Enter''' | |||
#Select the radio button | # Printers should populate the black window. Select '''RCS_Copiers'''. | ||
#In the bottom | # Click '''Next''' and wait a minute for the driver to install | ||
# We recommend setting '''RCS_Copiers''' as your default printer | |||
# | |||
# | |||
# | |||
== I changed my password, now what? == | == I changed my password, now what? == | ||
It is super that you changed your password, but now all the printers you set up don't work anymore. Follow the link below for instructions to fix them! | It is super that you changed your password, but now all the printers you set up don't work anymore. Follow the link below for instructions to fix them! | ||
* [[ | * [[Enroll_in_Self_Service#Update_Printer_Keychain_Password|How to update printing after changing your password]] | ||
== I set it all up, but it stopped working, help! == | == I set it all up, but it stopped working, help! == | ||
We've seen this happen on Mac OS X. Please [[Reset Printing System|reset your printing system]] to fix the issue. | We've seen this happen on Mac OS X. Please [[Reset Printing System|reset your printing system]] to fix the issue. | ||
Latest revision as of 12:01, 16 September 2024
 | |
|---|---|
 | |
| Summary | Print to RCS-managed copiers and printers |
| Author | Maintained by Rob Shin |
| Help | Get help with this article |
| Status | Up-to-date for the 2024-2025 school year. |
Direct Wireless Printing allows printing from our wireless network to RCS-managed printers. It requires the user to configure the printer on their laptop.
Note: If you are in our Employee laptop program and have a Mac, you should use Self Service to install your printers.
What is Direct Wireless Printing? And where is it available?
Direct Wireless Printing is a service that allows you to print to RCS printers with a one time setup for the printer on your laptop. This service is available to folks connected to RCS-Community.
The initial setup process is a little cumbersome, and there's no way we can simplify it. However, once you set up your printers you'll find the printing process on a laptop much more manageable.
If this sounds too complex, you may be interested in our WebPrint service, which is easier to setup and use, but less powerful.
On macOS (with drivers)
If you are in our Employee and have a Mac, you should use Self Service to install your printers.
- Go to the Apple Menu and select System Preferences
- Select Print and Scan
- Click on the + to add a printer
Note: Your printer list will not look exactly like the above.
Note: If the + button is greyed out you need to click the lock icon in the bottom left and enter an admin username and password. - Do you see the Advanced gear at the top of the Add window? It looks like this:
If not, follow the next two steps; if so, skip ahead to step 5
- Right click on the toolbar and select Customize Toolbar
- Drag Advanced to the toolbar, then click Done
- Click the Advanced gear. Wait a few moments while it searches for printers.
- Click on Type and select Windows printer via spools
- In the URL box, leave smb:// and for
- On either campus type "rcs-print.riverdale.edu/type_the_printer_name_here" so it looks exactly like the picture below.
- Format really matters!!
- Then give the printer a name you know it by and its location. Set the driver to Generic Postscript Printer and click Add.
- The system will display the setting up printer box. It may take over a minute for this process to complete. If the printer you selected has a duplexer you can select it here.
- Now print something! Select the printer you just added in the drop down box.
- After you press the print button another box will pop up. Enter your domain credentials in the format shown: riverdale\yourusername. You must use the backslash. It's the one under the delete key on the keyboard. If you want the system to remember your password, check the box.
- A small number of our users require the PaperCut Client Application to be running in order to print. If you received an email indicating that you were one of these lucky people, please follow our installation guide.
For HILL printer names, you may need to go to Web Print at http://print.riverdale.edu to get the printer name. Click on "Web Print", and then choose "Submit a job".
On Windows 11
- Search the word "print", then select Printers & scanners.
- Click on Add Device
- Wait ~5 seconds, then click Add manually
- Select the second radio button: Select a shared printer by name
- Click on Browse. A new window will appear.
- In the bottom text field for printer, type \\carbon.riverdale.edu and hit Enter'
- Printers should populate the black window. Select RCS_Copiers.
- Click Next and wait a minute for the driver to install
- We recommend setting RCS_Copiers as your default printer
I changed my password, now what?
It is super that you changed your password, but now all the printers you set up don't work anymore. Follow the link below for instructions to fix them!
I set it all up, but it stopped working, help!
We've seen this happen on Mac OS X. Please reset your printing system to fix the issue.
- Right click on the toolbar and select Customize Toolbar
