Print on MacOS or Windows

	Learning Instruction Community
Summary	Print to RCS-managed copiers and printers
Author	Maintained by Rob Shin
Help	Get help with this article
Status	Up-to-date for the 2024-2025 school year.

Direct Wireless Printing allows printing from our wireless network to RCS-managed printers. It requires the user to configure the printer on their laptop.

Note: If you are in our Employee laptop program and have a Mac, you should use Self Service to install your printers.

What is Direct Wireless Printing? And where is it available?

Direct Wireless Printing is a service that allows you to print to RCS printers with a one time setup for the printer on your laptop. This service is available to folks connected to RCS-Community.

The initial setup process is a little cumbersome, and there's no way we can simplify it. However, once you set up your printers you'll find the printing process on a laptop much more manageable.

If this sounds too complex, you may be interested in our WebPrint service, which is easier to setup and use, but less powerful.

On macOS (with drivers)

If you are in our Employee and have a Mac, you should use Self Service to install your printers.

1. Go to the Apple Menu and select System Preferences
   
   
   
   
   
2. Select Print and Scan
   
   
   
   
   
3. Click on the + to add a printer
   
   
   

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   Note: Your printer list will not look exactly like the above.
   Note: If the + button is greyed out you need to click the lock icon in the bottom left and enter an admin username and password.

4. Do you see the Advanced gear at the top of the Add window? It looks like this: If not, follow the next two steps; if so, skip ahead to step 5
   1. Right click on the toolbar and select Customize Toolbar
      
      
      
      
      
   2. Drag Advanced to the toolbar, then click Done
      
      
      
      
      
   3. Click the Advanced gear. Wait a few moments while it searches for printers.
   4. Click on Type and select Windows printer via spools
      
      
      
      
      
   5. In the URL box, leave smb:// and for
   • On either campus type "rcs-print.riverdale.edu/type_the_printer_name_here" so it looks exactly like the picture below.
   • Format really matters!!
     
     
   For RIVER printer names, click here.
   
   For HILL printer names, you may need to go to Web Print at http://print.riverdale.edu to get the printer name. Click on "Web Print", and then choose "Submit a job".
   
   
   6. Then give the printer a name you know it by and its location. Set the driver to Generic Postscript Printer and click Add.
      
      
      
      
      
   7. The system will display the setting up printer box. It may take over a minute for this process to complete. If the printer you selected has a duplexer you can select it here.
      
      
      
      
      
   8. Now print something! Select the printer you just added in the drop down box.
      
      
      
      
      
   9. After you press the print button another box will pop up. Enter your domain credentials in the format shown: riverdale\yourusername. You must use the backslash. It's the one under the delete key on the keyboard. If you want the system to remember your password, check the box.
      
      
      
      
      
   10. A small number of our users require the PaperCut Client Application to be running in order to print. If you received an email indicating that you were one of these lucky people, please follow our installation guide.

   On Windows 11

   Windows 11 users Open Devices and Printers by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Devices and Printers in the search box, tapping or clicking Settings, and then tapping or clicking Devices and Printers.
   
   
   
   
   
   1. Click on Add a Printer
      
      
      
      
      
   2. Select Add a network, wireless or Bluetooth printer
      
      
      
      
      
   3. Click "The printer that I want wasn't listed"
      
      
      
      
      
   4. Select the radio button for Select shared printer by name, leave the space to type blank and click next
      
      
      
      
      
   5. In the bottom of the box type
      • \\carbon.riverdale.edu\ if you are on either campus
      • then hit return
        
        
        
        
        
   6. Enter your domain credentials as riverdale.edu\yourusername and your password. You must use the backslash, it is below the delete key, not the one on the same key as the question mark. Also, check the remember my credentials box.
      
      
      
      
      
   7. Select the printer you want to add and click Select. It will take a minute for your laptop to connect to the printer and download the driver from the print server
      
      
      
      
      
   8. Click on next after the driver is downloaded and installed
   9. You can set the newly added printer as your default or print a test page, then click finish
      
      
      
      
      
   10. A small number of our users require the PaperCut Client Application to be running in order to print. If you received an email indicating that you were one of these lucky people, please follow our installation guide.
   11. Unlike WebPrint you can now print web pages and anything else your little heart desires, but please print responsibly!

   I changed my password, now what?

   It is super that you changed your password, but now all the printers you set up don't work anymore. Follow the link below for instructions to fix them!

   • How to update printing after changing your password

   I set it all up, but it stopped working, help!

   We've seen this happen on Mac OS X. Please reset your printing system to fix the issue.