907
edits
Get remote tech support: Difference between revisions
→Phone/Email based
| Line 14: | Line 14: | ||
===Phone/Email based=== | ===Phone/Email based=== | ||
If you are having issues with your device, please submit a tech support ticket or email [mailto:tech-support@riverdale.edu tech-support@riverdale.edu] and we will respond as soon as we can. If you are experiencing a hardware issue, please include your Asset Number or Serial Number so we can determine the warranty status and can proceed from there. | If you are having issues with your device, please [https://support.riverdale.edu/helpdesk/WebObjects/Helpdesk.woa submit a tech support ticket] or email [mailto:tech-support@riverdale.edu tech-support@riverdale.edu] and we will respond as soon as we can. If you are experiencing a hardware issue, please include your Asset Number or Serial Number so we can determine the warranty status and can proceed from there. | ||
===Remote viewing=== | ===Remote viewing=== | ||